• Diploma in Airhostess /Cabin Crew

    DYPU has an educational approach that seeks to create a learning experience that will prepare students for the realities of the modern world.

    DY Patil University
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About the

Diploma in Airhostess/Cabin Crew Training is an 11-month practical-oriented course. It basically trains you in all aspects of being an air hostess/cabin crew. Your personality is completely groomed to suit the requirements of international & domestic airlines. Your communication skills are polished to interact with Global travelers. You are taught theoretical & practical aspects of the Hospitality & Aviation Industry. Thus this well-structured syllabus taught by using advanced teaching aids & experienced faculty will help you carve your career in the aviation industry. After completion of this course, you can have plenty of job opportunities in International Airlines, DomesticAirlines, Airport administration, Customer Care & Guest Relations in Multi-national Companies.


  • Minimum Qualification Requirements: 10+2
  • Age Requirements: 17 to 26
  • Height: Female- Min. 155 cm, Male-Min, 165cm
  • English Proficiency
  • Perfect eyesight
  • Eligible for an Indian Passport
  • Unmarried
  • Fair to clear complexion

Duration Of

11 Months



  • Introduction to the hospitality & tourism industry
  1. Overview of the hospitality & tourism industry
  2. Importance of Airlines in Tourism industry
  3. Organizational structures in airlines
  • Customer service and interaction with passengers
  1. Creating a customer service environment
  2. Serving passengers with additional needs ▪
  3. Managing unruly or drunken passengers
  • Airline catering and onboard retail services
  1. Organization of airline catering
  2. Serving meals on board the aircraft
  3. Onboard retail services
  • Communication Skills
  1. Basic English Communication
  2. Passenger Psychology
  3. Inter departmental co ordination
  • Cabin crew personality development
  1. Grooming & Etiquettes
  2. Personality development
  • Basics of Housekeeping Management
  1. Housekeeping sevices onboard
  2. First Aid Training
  • Basic Food Production
  1. Types of Menus
  2. Flight Kitchen Operations



  • Air transport and flight operations
  1. Airport and passenger processing
  2. Flight operations
  3. The aircraft cabin
  4. Theory of flight and altitude physiology
  5. Regulatory context of the airline industry
  • Crew responsibilities and cooperation
  1. Organizational structure on board the aircraft
  2. Communication on board the aircraft
  3. Communicating with passengers
  4. Cabin crew duties in normal operations
  5. Coordination with ground staff
  • Managing abnormal and emergency situations
  1. Perspective on air transportation safety
  2. Turbulence and cabin decompression
  3. Firefighting and smoke removal
  4. Emergency landing and evacuation
  • Medical emergencies on board the aircraft
  1. Medical emergency equipment on board the aircraft
  2. Performing CPR, AED and Heimlich manoeuvre
  3. Flight and cabin crew incapacitation Certificate awarded
  • Dangerous goods
  1. Air transportation of dangerous goods
  2. Handling dangerous goods in the aircraft cabin
  • Aviation security
  1. Coordinated efforts to increase aviation security
  2. Unruly passengers as a threat to aviation security
  3. Strategies for Handling Hijacking and Bomb Threat




  • DY Patil University
  • DY Patil University
  • DY Patil University
  • DY Patil University
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With over 75 programs in Health and Allied sciences, Business management, Sports, Biotechnology and Bioinformatics and Hospitality & Tourism studies, DYPU is today recognised as one of the finest institutions in the field of education, healthcare and sports.

DY Patil University


DY Patil University