Research Interests:

My research primarily focuses on service quality within higher education, examining the dynamics between student expectations and perceptions to enhance educational services. I am also deeply engaged in Total Quality Management (TQM) principles, striving to implement and improve quality standards in academic institutions. Additionally, I explore the development and effectiveness of suggestion systems to foster continuous improvement and innovation. My broader interests include general management practices, aiming to integrate strategic management techniques to optimize organizational performance and achieve excellence.

Research Papers- Journal

Critical success factors for employee suggestion schemes: a literature review (2016), International Journal of Organizational Analysis, Vol. 24 Issue: 2, pp.315-339. [with F.Lasrado, M.Arif, C.Urdzik]
An Exploratory Analysis of Marketing Elements and Brand Equity in the UAE FMCG Category (2016), Jindal Journal of Business Research. Sage Publications, doi:10.1177/2278682115593436. [with M.Shariq, B.M.Khan]
The determinants for sustainability of an employee suggestion system (2015), International Journal of Quality & Reliability Management, Vol. 32 Iss: 2, pp.182 – 210. [with F.Lasrado, M. Arif ]
Employee suggestion scheme sustainability excellence model and linking organizational learning: Cases in United Arab Emirates (2015) “, International Journal of Organizational Analysis, Vol. 23 Iss: 3, pp.425 – 455. [with F.Lasrado, M.Arif]
Assessing sustainability of Employee Suggestion Schemes: Cases from the United Arab Emirates (2014), International Journal of Advanced Quality Management, Vol 1, pp 40-64. [with F.Lasrado, M. Arif]
Employee Suggestion System Assessment Model: The Best Practice Scenarios, Journal of Strategic Human Resource Management (2014), Volume 3 Issue 2. [with F. Lasrado, M. Arif]
Skill development in Multimedia Based Learning Environment in Higher Education: An Operational Model (2012), International Journal of Information and Communication Technology Research, Volume 2 No. 11, November 2012, ISSN 2223-4985, pp 820-828. [with M I Jawid Nazir, R. V Pujeri]
Perspectives on Free/Open Source Software (F/OSS) by Academic and Corporate Sectors in the United Arab Emirates (UAE): An Investigation (2011),” International Journal of Management and Development, Vol. 9, December 2011, pp 94 – 101. [with V.L.Akre]

Conference Research Proceedings

Standardization or Adaption of Marketing- Mix? Evidence Drawn from FMCG MNCs in UAE (2016), 27th IBIMA Conference Milan, Italy, 4 – 5 May 2016. [S. Khan]
Analysis of factors affecting the online shopping behavior of consumers in UAE,” Current Trends in Information Technology (CTIT) (2013), International Conference on, vol., no., pp.220,225, 11-12 Dec. 2013, IEEE Xplore. [Devkishin, K.Raj, V.L.Akre]
Application of AHP in Estimating Importance of OSS Usability Factors,” International Conference on Technology and Business Management (2013), American University in Emirates, Dubai, United Arab Emirates, March 18 – 20, 2013, pp 707 – 716, available online at www.icmis.net/ictbm/ictbm13/proceedings/pdf/D3191-done.pdf, Best paper award. [V.L.Akre, M. Arif]
Facial Analysis for the Scope of the Recognition using Half Face (2012), IEEE SCES Conference in MNNIT, 2012, INDIA. [Q.M.Rizvi, H.Ahmad]
Developer Perspectives on Free/Open Source Software (F/OSS) Development: A Pilot Study (2011), Proceedings of the 10th International Postgraduate Research Conference (IPGRC), 14th -September 15, 2011, Salford, Greater Manchester, United Kingdom, ISBN: 978-1-907842-17-7, pp 474-485. [V.L.Akre, M.Arif]
End-User Perspectives on Free/Open Source Software (F/OSS) Adoption: A Pilot Study (2011), Proceedings of the 10th International Postgraduate Research Conference (IPGRC), 14th -September 15, 2011, Salford, Greater Manchester, United Kingdom, ISBN: 978-1-907842-17-7, pp 486-495. [V.L.Akre, M.Arif]
Does Multimedia Based Instructional and Evaluation Process Improve the Performance of Undergraduate University Students in Skill Based Courses: A Case Study (2011), 10th International Postgraduate Research Conference (IPGRC 2011) University of Salford, U.K. ISBN: 978-1-907842-17-7, pp 451-462-Best paper award. [M I Jawid Nazir, R.V. Pujeri]
Factors influencing the consumers’ intention to shop online (2011), April 7 2011, A National Level Conference on “Business Constancy & Strategic Expansion,” Skyline University College, Sharjah, UAE. Best paper award. [S. Khan]
Perspectives on Free/Open Source Software (F/OSS) by Academic and Corporate Sectors in the United Arab Emirates: An Investigation (2011), Proceedings of the National Conference on Computing Trends & Issues for National Development, Mathura, India, March 11 – 12, 2011, pp 78 – 82. [V.L.Akre]
Role and importance of factors affecting the success of Total Quality Management (TQM): An Empirical Study (2010), 22-24 March 2010, 4th International Quality Congress Middle East, Hamdan Bin Mohammed e-University, Dubai, UAE. [F.Lasrado]
The Impact of Multimedia based learning among the Children with Special Needs in UAE: A Case Study (2010), International Conference on Interactive Computer Learning, Belgium, September 2010. [M.I.Jawid Nazir, R.V. Pujeri]
Role and importance of Factors affecting University Students’ Performance in the Multimedia Based Learning Environment (2009), 2nd Annual Research Congress (KUARC – 2009), 2009, pp. 1–2. [M.I.Jawid Nazir, R.V. Pujeri]
Online Social Networks – An Interface Requirements Analysis (2009), Proceedings of the IEEE International Symposium on Signal Processing and I.T. (ISSPIT 2009), December 14-16, 2009, Ajman, UAE, pp 550-556, ISSN: 978-1-4244-5950-6/09. [V.L.Akre, M.Arif]
Status and Scope of Virtual Communities of Practices as Knowledge Sharing Platforms among Business Professionals: A Future Scenario (2009), Proceedings of the Business Technologies International Conference, 13-14 March 2009, Indore, India, pp 16-21. [V.L.Akre, M.Arif]
Role and Importance of Online Communities in Academic Life: An Empirical Investigation (2009), Proceedings of the 9th International Post Graduate Research Conference (IPGRC), 29th – 30th January 2009, Greater Manchester, United Kingdom, pp 570 – 583. [V.L.Akre, M.Arif]

Dr. Aftab Haider Rizvi

OVERVIEW

RESEARCH

TEACHING

EDUCATION

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